Support Management System

Support Management System

Efficient support system to manage support related activities

Support Management System

Features Of Support Management

ICONICUS SUPPORT manages all internal tickets raised by employees. Distribute tickets to support team. Stream line all your support activities.

Ticket Management

Powerful ticketing system to manage internal support. Easy ticket creation. Discussion forums and file management for tickets. Various ticket filter to get overview of tickets quickly.

Knowledge Base

Centralized repository to manage most common issues. Help user to quickly look up in to knowledge base and to improve response time.

Communication

A full featured internal communication integrated application to drive your staff management with complete proficiency. A module loaded with instant messaging, file sharing, audio and video calling, screen sharing and capturing features. All this, completely secured and encrypted!

Tag Management

Create unlimited tags. Assign tag to each ticket to categorize tickets accordingly.

Dashboard

Attractive and informative dashboard with facility to perform actions from dashboard. Decision making analytics with graphical representation.

Reports

Get insights of tickets with various reports. Export all required reports in spreadsheet.

And many more features to choose from. Get a full demo of the application for FREE , now!

Choose Best Plan For Your Organization

Various plans depending on the size of your team . Choose the best plan for your organization and start managing all issue related stuffs.



Startup

Rs 499 per month

10 Users

2 GB Space

Select Plan

Pro

Rs 1,249 per month

25 Users

5 GB Space

Select Plan

Ultimate

Rs 2,499 per month

50 Users

7 GB Space

Select Plan

Premium

Rs 4,999 per month

100 Users

10 GB Space

Select Plan

Startup

Rs 4,999 per yearly

10 Users

2 GB Space

Select Plan

Pro

Rs 12,499 per yearly

25 Users

5 GB Space

Select Plan

Ultimate

Rs 24,999 per yearly

50 Users

7 GB Space

Select Plan

Premium

Rs 49,999 per yearly

100 Users

10 GB Space

Select Plan

On-Premise Solution

Unlimited Data

No data limit. Unlimited files and data.

Installation On Premise

Install in your network. Simple plug and play.

Customization & Support

Customize software according to your requirements.